Blogs

December 7, 2020

AppSumo MobileArq FAQ

 MobileArq Community App Frequently Asked Questions Q:  What does the MobileArq Community app provide for my school/organization? A: Do you want to build a better connected online community for your school/organization? The MobileArq app is the solution for you. MobileArq provides a private and secure database for your school/organization. Members of your community can easily find other members and contact them, reach out to their class/group, pay for fundraisers and allows administrators to send out mass communications easily. Q: Where do I sign up for the Mobile app? A:  To access and use the mobile school directory, you must first sign up at https://mobilearq.com/schooldirectory and click on “Parent Sign up”(see registration instructions) Q:  What do I need to do to ensure that I receive immediate feedback/acknowledgement from MobileArq following registration? A:  Please add support@mobilearq.com to the address book of your email. Once you sign up, an email is sent to […]
October 9, 2020

Woodbrook Elementary Signup FAQ

Woodbrook Elementary School Mobile App Frequently Asked Questions Q:  Why do I need to sign up for the Woodbrook Elementary School Mobile app? A: Woodbrook Elementary School mobile app is a private and secure database. Online registration into the Woodbrook Elementary School mobile app represents a secure check-in process to ensure directory access only to the parents, teachers, and staff of Woodbrook Elementary School. Q: Where do I sign up for the Woodbrook Elementary School Mobile Directory? A:  To access and use the mobile school directory, you must first sign up at https://mobilearq.com/schooldirectory and click on “Parent Sign up”(see registration instructions) Q:  What do I need to do to ensure that I receive immediate feedback/acknowledgement from MobileArq following registration? A:  Please add support@mobilearq.com to the address book of your email. Once you sign up, an email is sent to you confirming your registration. Your email provider may block mail from MobileArq […]
March 15, 2019

MobileArq Data Security & Privacy – Frequently Asked Questions (FAQ)

How does MobileArq ensure private and secure access to the mobile school directory? Access to the mobile directory is password-protected and provided only to those parents whose information, i.e., name and email address, can be matched with the information provided to MobileArq by the district IT office or the school PTA/PTO.  Upon verification of identity, the parent is then asked to create and save a password for subsequent entry into the directory account. What additional security measures are available to prevent access to the database from individuals outside of the parent community? A ‘strong’ user password is a critical component of data security.  MobileArq requires that the directory password should be 8 characters minimum length and must include an uppercase letter, a number, and a special character. These requirements are spelled out in the ‘Password Reset Page’ of the app. Also, ten successive failed attempts to enter a directory account within a span of […]
February 18, 2019

Are you picking the right online payment solution for your PTA?

Engaging in online transaction with online payment has become second nature to all of us. We pick a product, add to cart, hit the checkout, easy as 1, 2, 3.   This trend is also reflected in the increasing number of School Parent Organizations, such as the Parent Teacher Associations (PTAs) are now moving towards online fundraising. In response to the online fundraising need, numerous online fundraising, solutions are now available through various vendors that provide membership management solutions for school parent organizations. Each of these solutions comes with a different payment processing system and with different transaction charges. As a result there are a multiple permutations of accepted payment methods, payment gateways for processing the transactions and transaction charges. Thus, choosing a reliable and trustworthy eCommerce system to manage online fundraising for the Parent Organization can be very difficult. We address the top 5 critical questions asked about the online […]